Q&A

【Hotel / Guest rooms】
What are the check-in and check-out times?
Check In:From 16:00 to 18:00
Check Out:Until 10:00
Please be sure to contact us if your check-in will be after 18:00.
【Meals / Restaurants / Bars】
Can you accommodate allergies or dietary restrictions?
・We will do our best to accommodate customers with food allergies.Please contact us in advance.
・We will do our best to accommodate any food…Continue reading
【Bathing / Baths】
How do I use the bath?
The baths at this facility are available for private use by reservation only, with time slots allocated for each session.
Your usage time wi…Continue reading
【Access / Parking】
About parking lot
・Free parking is available.
・Reservations are not required.
・We also have covered motorcycle garages available.Please let us know in advance…Continue reading
【Others】
Payment Methods
・Cash
・Credit card
・Various QR code payment methods(PayPay, Rakuten Pay, d払い, au PAY, etc.)
【Hotel facilities / Equipment】
Is Wi-Fi available?
Free Wi-Fi is available throughout the facility and in guest rooms.
【Bathing / Baths】
What amenities are available in the bathroom?
Bath towels and face towels
Body sponge, shower cap, razor, comb, toothbrush, cotton swabs
Cleansing and toner

【Bathroom】
Cleansing, body s…Continue reading
【Hotel facilities / Equipment】
What is the distinction between smoking and non-smoking areas?
・Smoking is prohibited throughout this facility.
・Please use the designated smoking areas (two locations within the facility) for smoking.
【Others】
About cancellation fee
From 3 days before your reservation date until the day before:50%
On the day of your reservation:100%

The above cancellation fees apply to …Continue reading